Latest News from the WISK.ai team
Improvement

Infrastructure Upgrade

Nick avatar
Shared by Nick • May 28, 2026

Hi there,

On Wednesday, May 27th we upgraded our infrastructure. These changes will make the WISK platform more efficient, secure, and better equipped to roll out new features.

When you log in for the first time after these changes you will need to reset your password if you already have an account. If you have any problems receiving the email to reset your password please contact [email protected] or reach out in the chat.

Important: As part of these changes, when you enter your email address to log in it will now only accept lowercase letters. If you use a capital letter it will display an error message. Please try again with all lowercase letters and you should be able to log in without issue.