iOS Items Not Appearing Fix

Hi there,

There was an issue with version 2.3.7 of the mobile app that made it so items wouldn't appear for some users.
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This has been fixed in version 2.3.8. Your device should have downloaded this update automatically.
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If you are still having issues seeing items, please take the following steps:

1. Tap "More" on the bottom menu bar

2. Check you have app version 2.3.8 downloaded and tap "Clear on-device database"

3. Tap "Confirm". It will take a few moments for your device to resync with the WISK servers

If you still can't see your items after this, please reach out to WISK Support.